“We founded CAL IT Group with a mission: redefine the managed services industry with a customer-first approach. From the beginning, we’ve prioritized long-term relationships over short-term profit. And that arrangement has proven to be mutually beneficial with 100% of our customers retaining us as their IT partner to this day.
Before founding CAL IT Group, we developed our expertise working for one of the nation’s largest MSPs. We oversaw IT teams and projects for the military, government, Fortune 500, and startup business sectors. But after an acquisition, we watched our employers sacrifice quality of service with plug-and-play, one-size-fits-all solutions that simply don’t lead to long-term success. Sadly, the majority of the industry has gone the same way.
So what did we do? We developed a managed services strategy that puts customers, their business, and their unique needs first. Today, we serve as the all-encompassing IT partner for businesses of all industries and sizes across the country.
Every partnership begins with a comprehensive overview, complimentary system upgrade, and custom roadmap to IT success. We proactively adapt and learn in order to provide you with optimal, personalized solutions. We believe in open communication and full transparency – especially when it comes to billing. And we personally meet with our customers’ executives on a regular basis to continually improve our process. No task is too big, too small, or too specialized. We truly function as your IT department. We’re not just another managed service provider. We’re your long-term Managed Service Partner.”
