5.0 on Google & Clutch 96%LIVE of calls answered in under 60 seconds by our local Huntington Beach team

Backup and Disaster Recovery Strategies in Orange County

Your data center needs a comprehensive plan to ensure its protection in the event of a disaster. CAL IT Group has the experience and resources to define your recovery strategy.

96%LIVE of calls answered in under 60 seconds by our local Huntington Beach team 24×7 NOC & SOC monitoring SOC 2 Type II all five Trust Services Criteria On-site support, included 5.0 on Google & Clutch

CAL IT Group engineers working on systems at the bench in our Huntington Beach office

3-2-1 backup, tested

When a disaster strikes, your data comes back.

Your servers and cloud data are copied to an on-site appliance for fast restores, replicated offsite and protected for failover in the cloud — monitored daily and test-restored, so recovery is a process, not a prayer.

  • An on-site appliance for fast local restores
  • Off-site replication to Microsoft Azure, off your network
  • Failover to Azure Site Recovery or a secondary data center, with a secure path for users to reconnect
  • Microsoft 365 and Google Workspace backed up cloud-to-cloud
  • Checked every day and test-restored on a schedule, built around your RTO and RPO
Backup and disaster recovery Your servers are copied to an on-site appliance and replicated off-site, and Microsoft 365 or Google Workspace, a cloud service, is backed up to a separate cloud backup service. To recover, files and servers are restored, or systems fail over to Azure Site Recovery or a secondary data center and users reconnect securely. When disaster strikes, data is restored from backup. ProtectCopyRecover Your serversfiles · apps · VMs M365 / Googleemail & files On-site Off-site Cloud backup Restorefiles, servers, mailboxes Fail overAzure or a secondary data center Users reconnectsecure remote access Disaster strikes Back in business ✓

Technology partners

The platforms behind Backup and Disaster Recovery

See our partners →
  • Veeam logo
  • Zerto logo
  • Microsoft logo
A technician checking backup systems at a monitor in a server room

Why Do You Need a Backup Disaster Recovery Plan?

When it comes to the data that drives your business, you must ensure that important information, applications, and systems are always accessible. A comprehensive backup and recovery plan can help maintain business continuity during a disaster or unexpected outage.

A backup and disaster recovery plan through CAL IT Group keeps your data secure and recoverable through an unexpected outage or catastrophic failure. Our solutions are designed with scalability in mind and built around recovery targets we agree with you, so your business can get back up and running quickly. A plan only works if people know their part — here’s how to train your staff to carry it out.

Having a reliable recovery procedure helps manage costs associated with downtime or data loss disasters and mitigate risks associated with not having a proper action plan set up beforehand.

We manage backup strategies for businesses of all sizes. The benefits of our disaster recovery plans include:

Reduced risk of data loss

With a backup and disaster recovery plan in place, you have peace of mind that your critical data is safe from natural disasters, hardware failures, and other unexpected events.

Increased efficiency

Our team can automate your backups so that they’re completed without manual intervention, saving you time and money.

Improved business continuity

Your backups are securely stored off-site or in the cloud. You won’t have to worry about losing important information if anything happens to your physical environment.

Greater control over security

We work with you to develop a strong security strategy that meets your specific needs. From encryption to access controls, we can help protect your data while ensuring it’s easily accessible when needed.

How We Protect Your Data

Protection is layered, from fast local restores to near real-time cloud replication:

  • 01 · Local

    On-site appliance for fast restores

    Your first line of defense, enabling rapid restoration of files and virtual machines with minimal downtime.

    Backup appliance
  • 02 · Off-site

    Off-site replication to Microsoft Azure

    Backups are replicated off-site to Microsoft Azure, so your data is recoverable even after a catastrophic site failure.¹

    Microsoft Azure
  • 03 · Cloud DR

    Microsoft Azure Site Recovery

    For strict recovery point and recovery time objectives (RPO/RTO), near real-time replication brings critical applications and systems back online with minimal data loss. Microsoft licensing and Azure usage are billed separately.

    Azure Site Recovery
  • 04 · SaaS

    Microsoft 365 and Google Workspace backup

    Automated backups of email, files, calendars, contacts and chat, powered by Dropsuite.

    Dropsuite

¹ Requires the appropriate Microsoft licensing (and Azure usage for consumed storage and Site Recovery), billed separately.

Backup management, monitoring and recovery support are included in Managed Care; server backup storage is billed based on the amount of data protected. Weighing cloud copies against local ones? Read the benefits and best practices of backing up to the cloud.

Built Around Your RTO and RPO

Every business can tolerate a different amount of downtime and data loss — and every system inside a business is different too. So before we design anything, we sit down with your leadership and agree on two numbers for each system that matters:

RTO — Recovery Time Objective

How long can you be down? The longest a system can be unavailable after a failure before it seriously hurts the business. An RTO of 4 hours means the system must be back up within 4 hours of an outage.

RPO — Recovery Point Objective

How much data can you afford to lose? Measured in time: the gap between the last good copy and the moment of failure. An RPO of 15 minutes means you could lose, at most, the last 15 minutes of work.

Shorter targets cost more to deliver, so we walk through the trade-offs in plain language and help you set realistic targets system by system:

Example systemTypical RTOTypical RPOHow we meet it
ERP, accounting or line-of-business serverMinutes to a few hours15 minutes to 1 hourFrequent image backups to an on-site appliance, offsite replication and cloud failover with Azure Site Recovery
File shares and shared drivesSame business dayA few hoursScheduled backups with fast local restores and an offsite copy
Microsoft 365 or Google Workspace mail and filesHoursDaily or betterCloud-to-cloud backup, separate from the platform itself
Archive and reference dataDaysDaily to weeklyLower-cost backup and long-term retention

Examples only — your targets come from your business, not a template.

Once the targets are agreed, we craft a written business continuity and disaster recovery (BCDR) plan to match them: which systems are backed up and how often, where the copies live, the order systems come back in, who does what during an incident and how your team keeps working in the meantime. (Want to see what one looks like? Start with our sample business continuity plan template.) Then we prove it — we test restores on a schedule, confirm the plan still meets your RTO and RPO, and review it with you as your business changes.

A Local Team That Answers When It Matters

CAL IT Group knows there’s no time to waste pursuing your core objectives. 96%LIVE of calls during business hours are answered within 60 seconds by our local Huntington Beach team. When you contact us for IT support, we’re there for you with leading-edge processes and solutions.

Schedule My Network Health Assessment

What Happens When You Don’t Have a Disaster Recovery Procedure?

Without a backup and disaster recovery plan, your business risks data loss due to hardware failure, malicious software, cyberattacks, and other disasters. You may lose access to important files or systems, which can result in lost profits, decreased productivity, and even potential legal liability if sensitive information is compromised.

At CAL IT Group, we understand how critical it is for businesses without pre-existing plans to take the right precautions before disaster strikes—that’s why we specialize in developing customized solutions tailored to meet your needs and stay within your budget. We’re a customer-focused managed IT provider. When you receive our support, we treat you with the responsiveness and attention to detail you deserve. We want to be a partner to your organization, not only a provider.

What a Real Disaster Recovery Plan Includes

CAL IT Group provides comprehensive backup and disaster recovery services that help protect organizations from data loss, system failure, and other unforeseen events. We offer solutions tailored to your core objectives that provide maximum protection and reduce downtime.

Our team of certified engineers is experienced in developing customized solutions that meet stringent industry standards for high-availability systems.

We employ leading-edge technologies like cloud computing and virtualization to keep your data available and secure. Our certified engineers deliver on-site support to help implement your backup and recovery plan.

You can count on CAL IT Group to be there when you need us.

Shield Your Business

Don’t let disaster strike your business unprepared. Discover how CAL IT Group’s cybersecurity solutions can safeguard your data and systems from unforeseen events.

Learn more about Cybersecurity

We reinforce your business continuity plan by following these steps:

  • Step 1

    Defining objectives

    We work with your team to define clear goals for your recovery plan and ensure it meets your needs.

    Recovery goals
  • Step 2

    Identifying risks

    Identifying potential threats to your system with detection tools and software should be the first step in creating a plan.

    Risk review
  • Step 3

    Developing strategies and procedures

    We structure strategies and procedures designed for various scenarios and levels of risk.

    Written procedures
  • Step 4

    Establishing backup plans

    We test backups regularly to ensure they can be accessed and restored quickly in an emergency.

    Restore tests
  • Step 5

    Monitoring and testing

    We support your recovery plan with regular monitoring and testing to maintain its currency.

    Ongoing monitoring
  • Step 6

    Running the recovery

    If disaster strikes, our engineers run the plan with you, restoring systems in priority order from tested backups.

    Priority restores

What Does a Data Recovery Plan With CAL IT Group Include?

A complete backup and disaster recovery plan should include advanced strategies that ensure the health and integrity of your critical assets. CAL IT Group safeguards your business operations with a comprehensive program designed to maximize your mobility and promote recoverability throughout your business processes.

  • Snapshot

    System Images

    System images create a snapshot of your system at any given time, allowing for quick recovery following any disruption.

    Full-system snapshot
  • Applications

    Application-Level Backups

    Application-level backups protect applications such as databases and email systems from potential disasters.

    Databases · email
  • Protect

    Security Protocols

    Security protocols help keep your data safe by providing encryption and other protective measures to ensure it’s not vulnerable to attack.

    Encryption
  • Off-site

    Off-site and cloud copies

    Copies are kept off-site and in the cloud, so a fire, flood or ransomware attack at the office can’t take your only backup.

    On-site · Azure

Restore tests, not just backups

A backup job that reports “success” only proves files were copied. What matters is whether you can get a working system back, how long it takes and how much work is lost. So we test restores on a schedule — files, full servers and Microsoft 365 data — and compare the result with the recovery targets we agreed with you. When a test misses, we fix the plan before a real outage finds the gap.

Know what an hour offline costs

Put a number on downtime with the free downtime cost calculator, then set recovery targets that fit it.

Plan for ransomware

Recovering from ransomware is different from recovering from a failed server. See ransomware and breach response.

Back up the cloud too

Email, OneDrive, SharePoint and Google Drive are backed up as part of Microsoft 365 management.

Restores you can trust

We test restores on a schedule, so you know your backups work long before you ever need them.

What sets us apart

Fast response, deep security, senior expertise and engineers on-site.

<60 sec to a live engineer

Response time you can measure

96%LIVE of calls are answered by an engineer in under 60 seconds, every ticket is assigned in under 10 minutes, and every email or portal ticket gets a real engineer within 20 minutes (Mon–Fri, 5 AM–6 PM). Calls never go to voicemail during service desk hours, and the same team is on call 24×7.

See the live numbers →

24×7 NOC & SOC MSSP-grade security

A security provider, not just an IT provider

We operate as a managed security service provider (MSSP): SentinelOne MxDR, a 24×7 NOC & SOC, managed SIEM, DefensX browser security, security awareness training, vulnerability management, penetration testing and CMMC support — run by a team audited for SOC 2 Type II across all five Trust Services Criteria.

Our security services →

55+ years of combined experience

Senior technical expertise behind every ticket

Led by hands-on co-founders Kevin Nichols and Joe Kemp, with 55+ years of combined IT experience. Every engineer passes a technical assessment, we staff above our workload, and nobody works on something they’ve never seen before without an experienced engineer alongside — no call center, no offshore tier.

Meet the founders →

On-site included, no trip fees

Engineers who come to you

When hands-on work is needed, a local engineer is dispatched from our Huntington Beach office. On-site support is included in Managed Care — no dispatch fees, trip charges or hourly on-site rates — from the same team that knows your environment.

Areas we serve →

We re-earn your business on every ticket. No contract ever replaces doing the work well. Every user who opens a ticket gets a satisfaction survey when it closes, and every score is visible to our whole team and leadership — the averages are published live for anyone to see.

See our survey results →

Best-of-breed, by design

Industry-leading tools, chosen and run by engineers

We’re technology agnostic: we don’t resell a single vendor’s bundle or push the platform with the best margin. Every tool we recommend is a best-of-breed industry leader — selected, tested and configured by our own engineers because it’s right for your business.

Our leadership team is highly technical. Our co-founders, Kevin Nichols and Joe Kemp, are hands-on engineers, not just managers, and they constantly re-evaluate our tools and service offering — retiring what falls behind and adding what keeps clients ahead. You get enterprise-class technology that keeps improving, without lifting a finger.

  • SentinelOneMxDR endpoint protection
  • Microsoft DefenderPlan 2 & Intune device management
  • QualysVulnerability management
  • LiongardConfiguration & change monitoring
  • NinjaOneRemote monitoring & patching
  • 24×7 NOC & SOCManaged SIEM & threat hunting
  • Veeam + AzureBackup & off-site replication
  • Azure Site RecoveryCloud disaster recovery

Just some of the technologies we use.

Backup and Disaster Recovery FAQs

What are RTO and RPO?

RTO (Recovery Time Objective) is how long a system can be down before it seriously hurts your business. RPO (Recovery Point Objective) is how much data, measured in time, you can afford to lose — for example, the last 15 minutes of work. Together they define how fast and how completely you need to recover.

How do you decide our RTO and RPO?

We meet with your leadership, walk through your key systems and the cost of downtime and data loss for each, explain the trade-offs in plain language and agree on realistic targets system by system. Your backup and disaster recovery plan is then built to meet them.

Do you test our disaster recovery plan?

Yes. We test restores on a schedule, confirm the plan still meets your agreed RTO and RPO and review it with you as your business changes.

Do you back up Microsoft 365 and Google Workspace?

Yes. Managed Care includes cloud backup for Microsoft 365 and Google Workspace email and files, with no storage charge. Microsoft and Google keep their services running, but deleted, overwritten or encrypted data is yours to protect.

Can ransomware reach our backups?

It tries — attackers go after backups first. That’s why we keep copies off-site and separate from your network, watch for ransomware with SentinelOne and our 24×7 SOC, and test that backups restore cleanly before we ever need them.

Success stories

Rated 5.0 on Google and Clutch.

Real reviews from the businesses we support — not a curated quote wall.

★★★★★Google
“Knowledgeable and proactive group that partners with you to assure your objectives are met, along with planning for future needs. All balanced with supporting your business day in and day out with a friendly, responsive and competent help desk. Recommend and would select them again!”
Tom G
★★★★★Google
“CAL IT has been a game changer for us. They tackle issues quickly and efficiently for us. So grateful their expertise. I highly recommend their services.”
Kelli Foudy
★★★★★Google
“We have worked with Cal It for several years now, They are very responsive and professional. We would highly recommend them.”
Cathy Goff

Customer service first · we re-earn your business on every ticket

Obsessive about service. Relentless about the details.

CAL IT Group brings enterprise-class IT, cybersecurity and SOC 2 Type II–audited operational excellence to small and midsize businesses across Southern California — a customer service organization first and foremost, proven day in and day out for over 10 years.

Call 866.24.CALIT