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Former Alpha & Omega Clients: Reviewing Your IT Options

Alpha & Omega Computer & Network Services, a Huntington Beach IT provider founded in 1999, closed on August 31, 2025, and its clients were moved to TechHeights. If that includes your business, you may be perfectly happy with the change — or you may want to compare. Either way, here’s what to check.

First, make sure you have what’s yours

Whenever an IT provider changes, the most important thing is that your business — not a vendor — holds the keys. Whether you stay with your new provider or not, confirm you have:

  • Administrator access to Microsoft 365 or Google Workspace, your domain registrar and DNS
  • Passwords for your firewall, Wi-Fi, servers and line-of-business applications
  • Copies of network documentation, warranties, licenses and vendor contacts
  • Proof that your backups are running — and that a restore has actually been tested

If any of that is unclear, it’s worth sorting out now, while everything is working.

Compare on evidence

Every provider — including us — should be able to show you, not just tell you, how they perform. We suggest comparing written response commitments, the provider’s own SOC 2 Type II report, published pricing, contract and exit terms, and recent reviews. Our Huntington Beach benchmark guide lists what each local provider publishes, and the MSP interview kit gives you 20 questions to ask.

If you’d like a local option

CAL IT Group has been supporting Orange County businesses from Huntington Beach for over 10 years. We’re owner-operated and veteran-owned, and we publish what we commit to:

  • Calls answered by an engineer on our local team in under 60 seconds, and every email or portal ticket responded to within 20 minutes (Monday–Friday, 5 AM–6 PM) — measured live
  • SOC 2 Type II across all five Trust Services Criteria
  • One published price — $179 per user per month, with each user’s computer and mailbox included
  • No onboarding fee, and a 60-day onboarding that starts with backup and disaster recovery on day 0 (or a next-business-day takeover if you need to move faster)
  • A written service promise with a 90-day satisfaction exit

If you’re just starting to compare, a free on-site review is an easy first step: we review your network, security and backups and give you a plain-language report you keep, whoever you choose.

Book a free on-site review Talk to us

Source: the closure notice on aobiz.com, read October 20, 2026. CAL IT Group is not affiliated with Alpha & Omega or TechHeights.

Frequently asked questions

What happened to Alpha & Omega?

According to the notice on Alpha & Omega's website, the company closed its operations on August 31, 2025, and its clients were transitioned to TechHeights, an Irvine-based IT provider.

Do I have to stay with the provider my account was moved to?

That depends on the agreement you signed or accepted during the transition. Read its term, renewal and cancellation sections, and make sure you know where your passwords, documentation and backups are held before you make any change.

Is CAL IT Group based in Huntington Beach?

Yes. Our office and service desk are at 101 Main Street in downtown Huntington Beach, and on-site support for your existing environment is included.

Is there a fee to switch?

There's no onboarding fee with CAL IT Group. The first thing we set up on day 0 is backup and disaster recovery, so your data is protected before anything else changes.

Customer service first · we re-earn your business on every ticket

Obsessive about service. Relentless about the details.

CAL IT Group brings enterprise-class IT, cybersecurity and SOC 2 Type II–audited operational excellence to small and midsize businesses across Southern California — a customer service organization first and foremost, proven day in and day out for over 10 years.

Call 866.24.CALIT