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Network Health Assessment

An engineer comes to your office, reviews your network, security and systems with as much or as little information as you have, and gives you a clear, prioritized report — discreetly when it needs to be, and with no obligation. It’s yours to keep, whichever direction you go.

On-site, at your office

A network health assessment is most useful when someone actually looks at your environment, so we come to you. One of our senior engineers from our Huntington Beach office visits your site, walks the network closet, looks at how your firewall, switches, Wi-Fi and cabling are set up, and reviews the servers, backups and workstations your people rely on every day. On-site details — an overheating rack, an unlabeled switch, an access point in the wrong place — are things a remote scan never sees.

With as much — or as little — information as you have

Some businesses have a binder of documentation and admin access to everything. Many don’t, and that’s fine. We start with whatever you can share and whatever we can see from inside your office, and we tell you clearly where a deeper look would need more access. You don’t need to prepare anything, chase down passwords or have your current provider involved to get real value from the assessment.

Discreet when it needs to be

We understand that a lot of assessments happen quietly. You may be unhappy with your current provider, planning ahead for a change, or simply want an independent second opinion — and you’d rather not make it an office-wide announcement. We work around that:

  • Low-profile visits scheduled at a time that suits you, including early mornings or after hours.
  • Observation only — we don’t change settings, install permanent software or disrupt anyone’s work.
  • Confidential by default — we’ll sign your NDA, keep the scope between us and never contact your current provider or IT team without your permission.
  • SOC 2 Type II–audited handling of anything we learn about your environment, the same way we protect our clients’ data every day.

What we look at

  • Network

    Firewall, switching and internet

    Firewall age, support status and configuration, network segmentation, internet redundancy and how traffic flows between your offices.

    Edge · LAN · WAN
  • Wireless & cabling

    Wi-Fi and the physical plant

    Coverage and dead spots, guest network separation, access point placement, cabling, labeling and the condition of your network closet.

    On-site walkthrough
  • Systems

    Servers, backups and recovery

    Server health and support status, what’s backed up, where the copies live, whether an offsite copy exists and whether a restore has ever been tested.

    Backup · DR
  • Security

    Security posture

    MFA, patching, endpoint protection, email security, admin accounts and the gaps attackers most often use to get in.

    The common gaps
  • Cloud

    Microsoft 365 or Google Workspace

    Account security, sharing settings, licensing that doesn’t match how you work, and whether your cloud data is backed up.

    Technology agnostic
  • Lifecycle

    Devices and documentation

    Aging or out-of-support computers, warranty status, and how much of your environment is documented — or lives only in someone’s head.

    Plan ahead

What you get

A written report in plain language — not a raw scan dump. It lists what we found, ranks the risks by priority, highlights quick wins you can act on right away and lays out longer-term recommendations with rough budgets. Then the engineer who did the work walks you through it and answers every question, as many times as you need.

Yours to keep, whichever way you go

We do these assessments because we genuinely want to help businesses in our community run better and safer IT. If the report shows you’re in good shape, we’ll tell you. If you decide to fix things with your current provider, your own team or another direction entirely, the report is yours and we’re glad it helped. And if you’d like us to take it from there, we’re ready — with no onboarding fee and a 60-day onboarding plan (or a next-business-day takeover if you need to move faster). No pressure, no hard sell, either way.

How it works

  1. A short call — tell us what’s worrying you, what you’d like reviewed and how discreet the visit needs to be.
  2. The on-site visit — an engineer reviews your environment at a time that suits you, using whatever information you have.
  3. Report and walkthrough — you get the written findings and a walkthrough with the engineer, with no obligation.

Schedule my network health assessment Call 866.24.CALIT

Frequently asked questions

Is the network health assessment really free?

Yes. There’s no cost and no obligation. You keep the report whether you work with us, stay with your current provider or go another direction.

Do we need to give you admin passwords?

No. We can start with whatever is visible from inside your office and whatever documentation you have. If you’re able to share admin access later, we can go deeper — but it isn’t required.

Will our current IT provider know about the assessment?

Only if you want them to. Many assessments happen while another provider or an internal IT team is still in place. We can schedule around your team, keep the scope confidential, sign an NDA and never contact your current provider without your permission.

Will you change anything on our network?

No. The assessment is observation only. We don’t change settings, install anything permanent or disrupt your users — every recommendation is written down for you to decide on.

How long does it take?

It depends on the size of your office and systems. We agree on the scope and timing with you on a short call first, so there are no surprises.

What do we get at the end?

A written report in plain language: what we found, the risks ranked by priority, quick wins and longer-term recommendations — followed by a walkthrough with the engineer who did the work.

Customer service first · we re-earn your business on every ticket

Obsessive about service. Relentless about the details.

CAL IT Group brings enterprise-class IT, cybersecurity and SOC 2 Type II–audited operational excellence to small and midsize businesses across Southern California — a customer service organization first and foremost, proven day in and day out for over 10 years.

Call 866.24.CALIT