5.0 on Google & Clutch 96%LIVE of calls answered in under 60 seconds by our local Huntington Beach team

Managed IT Services for Manufacturing & Distribution

Manufacturing and distribution is our home turf — over 40% of our clients make or move products. Downtime on the floor or in the warehouse costs real money by the minute, so we keep ERP, production and shipping systems running and protected, and help defense suppliers meet CMMC.

96%LIVE of calls answered in under 60 seconds by our local Huntington Beach team 24×7 NOC & SOC monitoring SOC 2 Type II all five Trust Services Criteria On-site support, included 5.0 on Google & Clutch

A blue industrial robot arm on a modern automated production line

ERP and business systems we support every day

We keep the servers, cloud tenants, networks, workstations, scanners and integrations behind your ERP running and secure — and work directly with your ERP vendor or consultant when an issue involves the application itself.

  • NetSuiteOracle NetSuite
  • OracleJD Edwards · E-Business Suite · Fusion
  • SAPBusiness One · S/4HANA
  • Sage100 · 300 · X3 · Intacct
  • Made2ManageECI M2M
  • QuickBooks Enterprisewith inventory & manufacturing add-ons
  • EpicorKinetic · Prophet 21
  • Microsoft Dynamics 365Business Central · NAV · GP
  • InforSyteLine · VISUAL · CloudSuite
  • AcumaticaManufacturing & Distribution editions
  • PlexSmart Manufacturing Platform
  • DELMIAworksformerly IQMS
  • JobBOSS²job shop ERP
  • Global Shop SolutionsERP for make-to-order
  • SYSPROmanufacturing & distribution ERP
  • Fishbowlinventory & manufacturing

Don’t see yours? We support many more line-of-business, MES, WMS and shipping systems. Trademarks belong to their respective owners.

IT challenges manufacturers and distributors face

Manufacturers and distributors depend on ERP, MRP and warehouse systems, scanners and label printers, machines on the network and shipping integrations — often across multiple buildings and shifts. Many also work with the Department of Defense supply chain, where CMMC requirements are now part of contracts.

  • ERP and production uptime — Every hour the ERP or a production line is down affects orders, shipping and revenue.
  • Shop floor and warehouse networks — Scanners, printers, machines and Wi-Fi in large, demanding environments.
  • Securing operational technology — Machines and controllers that can’t be patched like PCs need to be isolated from threats.
  • CMMC and customer requirements — Defense and enterprise customers expect documented security controls.

How we support manufacturing and distribution

  • Systems

    ERP and application support

    We keep servers, workstations and connectivity for your ERP, MRP and WMS reliable and coordinate with your software vendors.

    ERP · MRP · WMS
  • Network

    Plant and warehouse networks

    Wired and wireless networks built for large spaces, scanners and machines, monitored 24×7 by our NOC.

    Wi-Fi · switching · NOC
  • OT

    Segmentation for production systems

    Separating machines and controllers from office systems and the internet to limit the damage an attack can do.

    Segmentation · firewalls
  • Compliance

    CMMC and NIST 800-171

    Gap assessments, SPRS scoring, system security plans and the controls defense suppliers need.

    CMMC · NIST 800-171
  • Recovery

    Backup and disaster recovery

    Image-based backups and tested recovery plans that get production systems back quickly.

    Backup · DR
  • Planning

    Multi-site and growth planning

    Technology roadmaps for new buildings, lines and locations, planned and budgeted ahead.

    vCIO · projects

CMMC for defense suppliers

If you build parts or provide services for the Department of Defense supply chain, CMMC requirements are flowing into contracts. We help you understand where controlled unclassified information lives, assess your gaps against NIST SP 800-171, calculate your SPRS score and build the system security plan and plan of action to close them. Learn more about our CMMC compliance services.

Shop floor, MES and OT realities

Behind the ERP sits the plant floor: MES and quality systems, CAD/CAM and DNC software that sends programs to CNC machines, PLCs and HMIs on production lines, and barcode scanners and label printers. In distribution, a WMS drives RF scanners, conveyor and sortation controls and shipping stations tied to parcel and LTL carriers. Many of those devices run older Windows versions or embedded firmware that the machine builder won’t let you update.

These devices can’t be protected like laptops, so we protect around them: separate networks for machines, firewall rules that allow only the traffic each line needs, controlled remote access for machine builders and integrators, and monitoring at the boundary. Ransomware that starts with an email shouldn’t be able to reach a machine controller.

Customer requirements keep growing. Beyond CMMC for defense work, large customers send security questionnaires, and EDI connections with customers and suppliers have to run every day. Read how we moved a Huntington Beach manufacturer from reactive to proactive support in our Rocker Industries case study, and see our system and network engineering services.

Why Manufacturers choose CAL IT Group

  • Response

    A real engineer in under a minute

    96%LIVE of calls answered by an engineer in under 60 seconds, and a 20-minute engineer response on every ticket — numbers we publish live on our homepage, because we’re proud of them.

    Live metrics · fully transparent
  • Security

    SOC 2 Type II attested

    Our own operations are independently audited across all five Trust Services Criteria, and our full security stack with 24×7 NOC & SOC monitoring is included in Managed Care.

    24×7 NOC & SOC
  • Local

    Your team, in Huntington Beach

    Over 10 years in business, grown 100% organically, with a 100% local team that learns your plant, your applications and your people — with on-site support included.

    No call center
  • Pricing

    One all-inclusive per-user price

    Help desk, monitoring, security and backups in one predictable monthly price, published on our website — no surprise invoices.

    See your price

Supplying the Department of Defense? See IT for aerospace and defense suppliers and what the CMMC Phase 2 pause means for you.

Related services: system and network engineering, backup and disaster recovery and project services.

Book a free on-site review All industries we serve

What sets us apart

Fast response, deep security, senior expertise and engineers on-site.

<60 sec to a live engineer

Response time you can measure

96%LIVE of calls are answered by an engineer in under 60 seconds, every ticket is assigned in under 10 minutes, and every email or portal ticket gets a real engineer within 20 minutes (Mon–Fri, 5 AM–6 PM). Calls never go to voicemail during service desk hours, and the same team is on call 24×7.

See the live numbers →

24×7 NOC & SOC MSSP-grade security

A security provider, not just an IT provider

We operate as a managed security service provider (MSSP): SentinelOne MxDR, a 24×7 NOC & SOC, managed SIEM, DefensX browser security, security awareness training, vulnerability management, penetration testing and CMMC support — run by a team audited for SOC 2 Type II across all five Trust Services Criteria.

Our security services →

55+ years of combined experience

Senior technical expertise behind every ticket

Led by hands-on co-founders Kevin Nichols and Joe Kemp, with 55+ years of combined IT experience. Every engineer passes a technical assessment, we staff above our workload, and nobody works on something they’ve never seen before without an experienced engineer alongside — no call center, no offshore tier.

Meet the founders →

On-site included, no trip fees

Engineers who come to you

When hands-on work is needed, a local engineer is dispatched from our Huntington Beach office. On-site support is included in Managed Care — no dispatch fees, trip charges or hourly on-site rates — from the same team that knows your environment.

Areas we serve →

We re-earn your business on every ticket. No contract ever replaces doing the work well. Every user who opens a ticket gets a satisfaction survey when it closes, and every score is visible to our whole team and leadership — the averages are published live for anyone to see.

See our survey results →

Best-of-breed, by design

Industry-leading tools, chosen and run by engineers

We’re technology agnostic: we don’t resell a single vendor’s bundle or push the platform with the best margin. Every tool we recommend is a best-of-breed industry leader — selected, tested and configured by our own engineers because it’s right for your business.

Our leadership team is highly technical. Our co-founders, Kevin Nichols and Joe Kemp, are hands-on engineers, not just managers, and they constantly re-evaluate our tools and service offering — retiring what falls behind and adding what keeps clients ahead. You get enterprise-class technology that keeps improving, without lifting a finger.

  • SentinelOneMxDR endpoint protection
  • Microsoft DefenderPlan 2 & Intune device management
  • QualysVulnerability management
  • LiongardConfiguration & change monitoring
  • NinjaOneRemote monitoring & patching
  • 24×7 NOC & SOCManaged SIEM & threat hunting
  • Veeam + AzureBackup & off-site replication
  • Azure Site RecoveryCloud disaster recovery

Just some of the technologies we use.

Manufacturing & Distribution FAQs

Do you help manufacturers with CMMC?

Yes. We provide CMMC and NIST SP 800-171 gap assessments, SPRS scoring, system security plans and plans of action, and implement and manage the required controls.

Can you support our ERP system?

Yes. We work every day with NetSuite, Oracle, SAP, Sage, Made2Manage, QuickBooks Enterprise, Epicor, Microsoft Dynamics 365, Infor, Acumatica and other manufacturing ERPs. We support the servers, cloud tenants, workstations, network, scanners and integrations your ERP relies on, and coordinate directly with your ERP vendor or consultant when an issue involves the application itself.

How much of your business is manufacturing and distribution?

A lot — over 40% of our clients are manufacturers and distributors, from job shops and machine shops to multi-site distributors and defense suppliers. We know the systems, the shifts and what an hour of downtime on the floor really costs.

Can you support multiple plants or warehouses?

Yes. We design and manage networks across multiple buildings and locations, with 24×7 monitoring and on-site support.

What do managed IT services for manufacturers include?

Help desk and on-site support for the office, floor and warehouse; 24×7 monitoring and security; ERP, server and network management; backup and disaster recovery; and vCIO planning — all in one per-user Managed Care plan.

Can you secure older machines that can’t be patched?

Yes. We isolate them on their own network segments, restrict traffic to what each machine needs, control remote access for vendors and monitor the boundary, so legacy controllers and Windows systems stay in production with far less risk.

Do you support warehouse scanners and label printers?

Yes. We design and manage warehouse Wi-Fi for RF scanners and mobile printers, support the label printers and shipping stations on the dock and keep them connected to your ERP or WMS.

When does CMMC certification start appearing in contracts?

CMMC clauses began appearing in new DoD contracts on November 10, 2025. From November 10, 2026, many contracts involving CUI will require a Level 2 certification from a third-party assessor. Your contracts set the level you need.

Success stories

Rated 5.0 on Google and Clutch.

Real reviews from the businesses we support — not a curated quote wall.

★★★★★Google
“Knowledgeable and proactive group that partners with you to assure your objectives are met, along with planning for future needs. All balanced with supporting your business day in and day out with a friendly, responsive and competent help desk. Recommend and would select them again!”
Tom G
★★★★★Google
“CAL IT has been a game changer for us. They tackle issues quickly and efficiently for us. So grateful their expertise. I highly recommend their services.”
Kelli Foudy
★★★★★Google
“We have worked with Cal It for several years now, They are very responsive and professional. We would highly recommend them.”
Cathy Goff

Customer service first · we re-earn your business on every ticket

Obsessive about service. Relentless about the details.

CAL IT Group brings enterprise-class IT, cybersecurity and SOC 2 Type II–audited operational excellence to small and midsize businesses across Southern California — a customer service organization first and foremost, proven day in and day out for over 10 years.

Call 866.24.CALIT