Big-Company IT, Sized for a Small Business
A business with 25 to 100 people has the same IT risks as a large company — ransomware, phishing, leaked passwords, failed backups, cyber insurance questionnaires — without a large company’s IT department. Most small businesses end up with one overworked IT person, a nephew who “knows computers” or a break-fix shop that only shows up when something is already down.
Managed Care gives you a full IT department instead: a local help desk staffed 5 AM–6 PM, a 24×7 NOC & SOC watching every device, senior engineers for projects and planning, and on-site support from our office in Huntington Beach. It’s the same team and the same tools our larger clients get, at a flat price per user that’s published on our pricing page.
One Flat, Published Price
No quotes to chase and no meter running when your team calls. Managed Care is $179 per user per month for your first 100 users, and each user’s computer and mailbox, the security stack, unlimited help desk and on-site support are all included. There’s no onboarding fee.
25 users
About $4,475 a month — a manufacturer’s office and shop floor, an engineering firm or a growing nonprofit, fully managed and secured.
50 users
About $8,950 a month — less than one experienced in-house IT engineer, with a whole team, 24×7 monitoring and on-site visits behind it.
100 users
About $17,900 a month — and every user beyond 100 is $149 a month, so the price per person goes down as you grow.
Plans start at $4,000 a month. Additional workstations or servers are $40 a month and additional mailboxes $10; shared mailboxes are free. Nonprofits get 15% off. See your exact price or compare it with hiring in our in-house vs. managed IT cost calculator.
What a Small Business Gets
- Help desk
A real engineer in under 60 seconds
Calls are answered by a live local engineer in under 60 seconds, and every email or portal ticket gets a real engineer within 20 minutes, Monday–Friday, 5 AM–6 PM — with the same team on call 24×7 for emergencies.
Unlimited, no per-ticket fees - Security
The full security stack
SentinelOne MxDR, managed SIEM, email security, MFA, DNS filtering, vulnerability management and security awareness training, watched around the clock by our SOC.
24×7 NOC & SOC - Backups
Backups that are tested
Microsoft 365, servers and key files are backed up and restores are tested on a schedule, so a deleted folder or a ransomware attack is an inconvenience, not a crisis.
Set up first in onboarding - Devices
Every computer looked after
Patching, monitoring and management for each user’s computer, plus phones, tablets, printers and network equipment — and new hires set up and ready on day one.
Mac and Windows - Planning
A technology roadmap
Regular reviews, a budget for equipment refreshes and a plan for what’s next, so IT costs never arrive as a surprise.
Regular reviews - On-site
Engineers who come to you
When hands-on work is needed, a local engineer comes from our Huntington Beach office — included, with no trip or dispatch fees.
No hourly on-site rates
See the full list of everything included on our managed IT services page.
Why Small Businesses Choose CAL IT Group
We’re a small business too
Veteran-owned, founded in Orange County over 10 years ago and grown 100% organically — never bought or sold. Co-founders Kevin Nichols and Joe Kemp are in the office every day and personally accountable for your service.
Response you can measure
Our call answer rate, recent tickets and client survey scores are published live on our Transparent Accountability page — not a quarterly report.
Audited like a big provider
Our SOC 2 Type II report covers all five Trust Services Criteria — the same assurance large companies ask their providers for, available to you under NDA.
Promises in writing
Our service promises put response times in writing, new clients have a 90-day satisfaction exit, and you can leave without penalty if we miss our written promises.
Small Businesses We Support
Most of our clients have 25 to 100 people, and over 40% are in manufacturing and distribution. We also support engineering and construction firms, accounting and financial offices, nonprofits, education, aerospace and defense suppliers, and transportation and logistics companies across Orange County, Los Angeles and the Inland Empire. See the industries we serve.
Getting Started
Switching IT providers is simpler than most small businesses expect. Onboarding runs over 60 days with no fee: we document your environment, put backups and security in place first, then take over support — ideally overlapping with your current provider for 30 days so nothing is missed. Read how onboarding works, take our free cyber risk self-check, or call 866.24.CALIT to talk to an engineer.