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Free check · 16 questions · for business associates

Does your business handle patient data for healthcare clients?

If you handle protected health information (PHI) for doctors, clinics, health plans or other healthcare organizations, you’re a business associate — and the HIPAA Security Rule applies to you directly. Answer 16 questions about the safeguards that matter most and see where you stand, what to fix first and what to keep on file. Nothing is sent anywhere unless you choose to.

1

Answer

Questions drawn from the HIPAA Security Rule safeguards that apply to business associates — the companies that handle patient data for healthcare clients.

2

Score

The safeguards that come up most in investigations and client security reviews count most. Your grade updates as you go.

3

Fix

Get the gaps to close, most important first — and print or save them for your compliance file.

01

Agreements & ownership

Who is responsible, which contracts cover PHI, and where that data actually lives.

Question 1 · High priority

Do you have a signed business associate agreement (BAA) with every healthcare client whose patient data you handle?

What good looks likeA current BAA for each covered entity, filed where you can find it — plus BAAs with your own subcontractors that touch the data.

If not, fix itGet a signed BAA in place with every healthcare client and every subcontractor that creates, receives, stores or sends their PHI.

Our answer

Question 2 · Important

Is one named person responsible for HIPAA security at your company?

What good looks likeA designated security official who owns the program, keeps the documentation and answers client questionnaires.

If not, fix itName a security official — a vCISO can fill this role if no one in-house has the time.

Our answer

Question 3 · Important

Do you know everywhere PHI lives — systems, cloud apps, email, file shares and laptops?

What good looks likeA written list of every place patient data is stored, processed or sent, kept up to date.

If not, fix itMap where PHI lives and flows, so every location is covered by your safeguards and your risk analysis.

Our answer
02

Risk analysis & policies

A documented risk analysis is the foundation of the Security Rule — and one of the most common gaps found in federal investigations.

Question 4 · High priority

Have you completed a documented HIPAA security risk analysis in the last 12 months?

What good looks likeA written assessment of the threats to PHI in your environment, the likelihood and impact of each, and the plan to address them.

If not, fix itComplete a documented security risk analysis now, update it at least yearly and after major changes, and track the fixes it finds.

Our answer

Question 5 · Important

Do you have written security policies and procedures, reviewed every year and kept for six years?

What good looks likePolicies for access, devices, incidents and contingency planning that match how you actually work — with older versions kept on file.

If not, fix itWrite (or update) security policies that match your real practices, review them yearly and keep each version for six years.

Our answer

Question 6 · High priority

Are the cloud services that store PHI — email, file sharing, backup — covered by a BAA and set up for it?

What good looks likeFor example, Microsoft 365 under Microsoft’s BAA with the right security settings turned on, and no PHI in personal or free accounts.

If not, fix itMove PHI into services that sign a BAA, configure them securely and keep it out of personal and free accounts.

Our answer
03

Access controls

Making sure only the right people can reach PHI, and that you can show who did.

Question 7 · High priority

Is multifactor authentication required for email, remote access and every system that holds PHI?

What good looks likeA stolen password alone can’t open a mailbox, the VPN or an app with patient data.

If not, fix itRequire MFA on email, remote access and every application that stores PHI.

Our answer

Question 8 · Important

Does everyone have their own login, with access removed the day someone leaves?

What good looks likeNo shared accounts, and a checklist that closes every account when an employee or contractor departs.

If not, fix itGive every person a unique login and make account removal part of your offboarding checklist.

Our answer

Question 9 · Important

Is access to PHI limited to the people who need it for their job?

What good looks likeRole-based permissions on folders, apps and mailboxes, reviewed at least once a year.

If not, fix itSet role-based access to PHI and review who has it at least yearly.

Our answer

Question 10 · Important

Are access logs for systems with PHI kept and reviewed?

What good looks likeSign-ins and access to patient data are logged, retained and checked for anything unusual.

If not, fix itTurn on audit logging for systems with PHI and have someone review the logs on a schedule.

Our answer
04

Devices & data

Protecting PHI on laptops, in email and in backups.

Question 11 · High priority

Are laptops, phones and portable drives that may hold PHI encrypted?

What good looks likeBitLocker or FileVault on every laptop and encryption on mobile devices — so a lost device is far less likely to become a reportable breach.

If not, fix itEncrypt every laptop and mobile device that may hold PHI and manage them centrally so a lost one can be wiped.

Our answer

Question 12 · Important

Is PHI sent by email encrypted?

What good looks likeA simple way for staff to send encrypted email, and a rule about when they must use it.

If not, fix itSet up email encryption and a clear rule for when PHI must be sent encrypted.

Our answer

Question 13 · Important

Is every device protected by endpoint detection and response and kept patched?

What good looks likeEDR on every computer and server, watched around the clock, with security updates installed on a schedule.

If not, fix itDeploy managed EDR on every device and automate patching for operating systems and apps.

Our answer

Question 14 · Important

Is PHI backed up, with a tested plan to restore it after an outage or ransomware?

What good looks likeBackups kept out of ransomware’s reach, restores tested, and a written contingency plan for keeping the work going.

If not, fix itBack up PHI to a copy ransomware can’t reach, test restores and write down your contingency plan.

Our answer
05

People & incidents

Training your workforce, and knowing exactly what to do — and who to tell — when something goes wrong.

Question 15 · Important

Does everyone who handles PHI get security training when they start and every year after?

What good looks likeTraining records you can show a client or investigator, plus phishing tests to back it up.

If not, fix itTrain your workforce on HIPAA security at hire and yearly, and keep the completion records.

Our answer

Question 16 · High priority

Do you have a written incident response plan that covers notifying your healthcare clients of a breach?

What good looks likeWho investigates, who decides, and how you notify each client in the time your BAA requires — and never later than HIPAA’s 60 days.

If not, fix itWrite an incident response plan that includes your BAA notification deadlines, and walk through it with leadership once a year.

Our answer

All set? See your grade and what to fix first.

A · 69+Strong — keep the documentation current
B–CSolid start, with gaps to close
DGaps a client review or investigation would find
FSignificant exposure — start with the fixes

HIPAA questions for business associates

What is a business associate under HIPAA?

A company that creates, receives, stores or sends protected health information on behalf of a healthcare provider, health plan or clearinghouse — for example a billing service, IT provider, software vendor, records storage company or consultant. Your subcontractors that touch that data are business associates too.

Does HIPAA really apply to us if we aren’t a healthcare provider?

Yes. Business associates must comply with the HIPAA Security Rule and parts of the Privacy and Breach Notification Rules directly, and can face penalties for violations — not just the healthcare client.

Is there an official HIPAA certification?

No. The U.S. Department of Health and Human Services doesn’t certify companies as HIPAA compliant. What protects you is doing the work and keeping the evidence: a current risk analysis, written policies, signed BAAs, training records and the technical safeguards themselves.

How fast do we have to tell a client about a breach?

HIPAA requires a business associate to notify the covered entity without unreasonable delay and no later than 60 days after discovering a breach of unsecured PHI. Many BAAs set a much shorter deadline, so check yours and build it into your incident response plan.

Can CAL IT Group help us meet our HIPAA obligations?

Yes. We complete the security risk analysis, put the technical safeguards in place — MFA, encryption, monitoring, backups — help with policies and BAAs through our vCISO, and keep the documentation ready for client reviews.

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