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Clutch Rating 5.0 / 5

Microsoft Azure Server Management for Healthcare Services Co

“CAL IT Group has delivered what they said they would.”

Pete Fronte, CEO, Altura | Verified Clutch review, August 9, 2024

BUDGET

Confidential

ENGAGEMENT DATES

Jan. 2024 – Ongoing

LOCATION

Mission Viejo, California

COMPANY SIZE

11-50 Employees

Client Ratings

As listed on Clutch.co

5.0

OVERALL

out of 5.0

5.0

QUALITY

Service & Deliverables

5.0

SCHEDULE

On time / deadlines

5.0

COST

Value / budget

5.0

WILLING TO REFER

NPS

Key Highlights

Azure Server Management

Azure server management for a healthcare services company

Technical Support & Planning

Technical support for Altura’s team, plus planning and prevention

Little Downtime & a Happy Team

Little downtime and a happy team, according to the client

Timely & Responsive Service

Very timely, responsive service, as reported by the client

Assigned Support Team

A team of six to 10 CAL IT Group employees assigned

Inside the Engagement

Background

Altura is a healthcare services company in Mission Viejo, California, with 11 to 50 employees. Pete Fronte, its CEO, submitted the review.

Altura found CAL IT Group through an online search. Its reasons for choosing CAL IT Group included pricing that fit its budget, a strong culture fit, good value for cost, and aligned company values. The engagement began in January 2024 and is ongoing.

The Challenge

Altura hired CAL IT Group with three goals: support its team with technical needs, manage its Microsoft Azure servers, and handle planning and prevention.

The Solution

A team of six to 10 CAL IT Group employees supports Altura through its managed IT services. The client describes the scope simply: keep everything working, and fix issues as quickly as possible when needed. Communication takes place through in-person meetings, virtual meetings, and email or messaging apps.

Results & Feedback

The client reports that its team is happy and has experienced little downtime. It describes CAL IT Group’s service as very timely and responsive, and says the team is engaged and has delivered what it promised.

Asked about areas for improvement, the client said there were none.

★★★★★

“CAL IT Group has delivered what they said they would.”

Pete Fronte, CEO, Altura


Source: Verified client review of CAL IT Group by Pete Fronte, CEO, Altura, published on Clutch on August 9, 2024. The review was submitted online by the client. Page content is summarized from the review. The testimonial is quoted exactly.
Read the original review on Clutch.

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