IT support for Rancho Santa Margarita
Rancho Santa Margarita is a master-planned city in the foothills with business parks that house manufacturers, distributors and technology firms, alongside professional offices that serve the surrounding communities. Many companies here run a single site with a small team, where an outage stops everything.
Business parks on the Plano Trabuco
Rancho Santa Margarita sits on a high plateau called the Plano Trabuco, with Cleveland National Forest along its eastern edge. Its business parks follow Santa Margarita Parkway and Antonio Parkway: more than 250 acres of light industrial land and about 3.8 million square feet of buildings. The city also has over four miles of frontage on the 241 toll road, the main route in from our side of the county.
The employer list is unusual for South County. Medical device manufacturer Applied Medical is the largest employer by a wide margin. O’Connell Landscape Maintenance, Lucas & Mercier Construction and exhaust-system maker Car Sound are also in the top ten. That means production floors, warehouses and crews who spend the day in the field rather than at a desk.
Two local conditions shape how we set up IT here:
- Fire weather — the 2024 Airport Fire forced evacuations in neighboring Trabuco Canyon, and Edison has issued shutoff warnings for Trabuco Canyon and Dove Canyon during Santa Ana winds. We plan battery runtime, backup internet and off-site copies so a shutoff doesn’t take your ERP or files with it.
- Field crews — construction and landscaping teams need managed phones and tablets, secure timekeeping apps and access that ends the day someone leaves. See construction and architecture.
Built for Rancho Santa Margarita businesses
- Manufacturing & distribution — ERP and production systems kept running and protected. See manufacturing and distribution
- Technology firms — secure cloud, identity protection and responsive help desk support
- Professional offices — Microsoft 365, backups and phishing protection
What every Rancho Santa Margarita client gets
Every Managed Care client in Rancho Santa Margarita gets a help desk where an engineer on our local team answers calls in under 60 seconds and responds to every email or portal ticket within 20 minutes (Monday–Friday, 5 AM–6 PM Pacific), 24×7 NOC & SOC monitoring, SentinelOne managed detection and response, and processes audited for SOC 2 Type II across all five Trust Services Criteria.
- Managed IT services — help desk, device management, Microsoft 365 administration and 24×7 monitoring
- Cybersecurity — MDR, email and browser security, training and vulnerability management
- Backup and disaster recovery — the first thing we set up, on day 0 of onboarding
- Business communications and IT consulting — VoIP, connectivity, vCIO planning and fixed-fee projects
On-site support from Huntington Beach
Our engineers work from our office at 101 Main Street in Huntington Beach, about 23 miles from Rancho Santa Margarita via the 241 and the 5. On-site support for your existing environment is included in Managed Care — no dispatch, trip or hourly charges. Managed Care is $179 per user per month for your first 100 users, with no onboarding fee. See your price.
We also support nearby Mission Viejo, Lake Forest, Foothill Ranch, Laguna Hills and San Juan Capistrano, and businesses across Orange County.
