IT support in historic San Juan Capistrano
San Juan Capistrano is one of Orange County’s oldest communities, built around its historic mission and downtown. Its economy mixes tourism, restaurants and shops with professional offices, equestrian and agricultural businesses, schools and non-profits. Many organizations are small, long-established teams that want reliable, friendly IT support they don’t have to think about.
From Rancho Viejo Road to Los Rios Street
San Juan Capistrano’s offices are concentrated along Rancho Viejo Road, near the Junipero Serra Road interchange, in complexes such as Capistrano Business Plaza and San Juan Corporate Plaza, with industrial buildings at Swallows Creek. Plumbing-products maker Fluidmaster runs its headquarters in the city. Three I-5 interchanges sit inside city limits – Camino Capistrano, Ortega Highway and Junipero Serra Road – so most sites are a short hop off the freeway.
Downtown is a different setting. Mission San Juan Capistrano was founded in 1776 and is marking its 250th anniversary, and the Los Rios Street Historic District is a block from the Metrolink and Amtrak station. Private schools are a big part of the local workforce: St. Margaret’s Episcopal School and JSerra Catholic High School both rank among the city’s five largest employers.
Each of those settings asks something different of IT:
- Historic and older buildings — new cable can’t always go through the walls. We plan around that with careful access point placement and wireless links between rooms or buildings.
- Event weekends — the Swallows Day Parade and anniversary events bring crowds downtown. Point-of-sale and guest Wi-Fi need to hold up, with payment devices on their own network.
- Private schools — student devices, content filtering and staff accounts managed from one place. See education.
Built for San Juan Capistrano businesses
- Tourism & retail — point-of-sale, guest Wi-Fi and payment security. See hospitality
- Non-profits & schools — nonprofit technology programs and donor data protection. See non-profit
- Professional offices — secure email, backups and a help desk that answers in under 60 seconds
What every San Juan Capistrano client gets
Every Managed Care client in San Juan Capistrano gets a help desk where an engineer on our local team answers calls in under 60 seconds and responds to every email or portal ticket within 20 minutes (Monday–Friday, 5 AM–6 PM Pacific), 24×7 NOC & SOC monitoring, SentinelOne managed detection and response, and processes audited for SOC 2 Type II across all five Trust Services Criteria.
- Managed IT services — help desk, device management, Microsoft 365 administration and 24×7 monitoring
- Cybersecurity — MDR, email and browser security, training and vulnerability management
- Backup and disaster recovery — the first thing we set up, on day 0 of onboarding
- Business communications and IT consulting — VoIP, connectivity, vCIO planning and fixed-fee projects
On-site support from Huntington Beach
Our engineers work from our office at 101 Main Street in Huntington Beach, about 22 miles from San Juan Capistrano via the 5. On-site support for your existing environment is included in Managed Care — no dispatch, trip or hourly charges. Managed Care is $179 per user per month for your first 100 users, with no onboarding fee. See your price.
We also support nearby Dana Point, San Clemente, Laguna Niguel, Mission Viejo and Rancho Santa Margarita, and businesses across Orange County.
