“They’re always timely and have great communication.”
Maureen Bournazian, Head of School, St. Anne School | Verified Clutch review, April 2, 2024
BUDGET
$50,000 to $199,999
ENGAGEMENT DATES
Sep. 2023 – Ongoing
LOCATION
Laguna Niguel, California
COMPANY SIZE
51-200 Employees
As listed on Clutch.co
5.0
OVERALL
out of 5.0
5.0
QUALITY
Service & Deliverables
5.0
SCHEDULE
On time / deadlines
5.0
COST
Value / budget
5.0
WILLING TO REFER
NPS
School IT support covering all of St. Anne School’s IT systems
Learning management system (LMS) support
Safeguards set up and systems streamlined
Help desk issues eliminated, according to the client
Antivirus systems running efficiently again and the directory cleaned up
An easy transition to a higher-functioning IT department
St. Anne School is a nonprofit, independent Catholic school serving preschool through grade 8 in Laguna Niguel, California, with 51 to 200 employees. Maureen Bournazian, its Head of School, submitted the review.
The school found CAL IT Group through a referral. Its reasons for choosing CAL IT Group included high ratings, pricing that fit its budget, a strong culture fit, good value for cost, aligned values, and the referral itself. The engagement began in September 2023 and is ongoing.
The school’s IT systems and practices were not functioning well, and it needed technology safety measures. It hired CAL IT Group to handle all of its IT systems through managed IT services and to provide LMS support.
A team of two to five CAL IT Group employees supports the school. CAL IT Group set up safeguards through its managed cybersecurity services and streamlined the school’s systems. The team also helped manage the school’s help desk and made for an easy transition to a higher-functioning IT department.
Communication takes place through in-person meetings, virtual meetings, and email or messaging apps.
The school reports that help desk issues no longer exist, its antivirus systems are up and running efficiently again, and its directory has been cleaned up.
The client describes CAL IT Group as very efficient and extremely professional. What impressed the client most was the team’s response time and how quickly it turned the school’s setup into a more efficient system.
Asked about areas for improvement, the client said there were none.
★★★★★
“They’re always timely and have great communication.”
Maureen Bournazian, Head of School, St. Anne School
Source: Verified client review of CAL IT Group by Maureen Bournazian, Head of School, St. Anne School, published on Clutch on April 2, 2024. The review was submitted online by the client. Page content is summarized from the review. The testimonial is quoted exactly.
Read the original review on Clutch.
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