← Back to Case Studies

Other industries


Clutch Rating 5.0 / 5

IT Services for Nonprofit Organization

“We are impressed with their knowledge.”

Victor Ramirez, IT Manager, The Priority Center | Verified Clutch review, January 30, 2023

BUDGET

Less than $10,000

ENGAGEMENT DATES

Jan. 2016 – Ongoing

LOCATION

Santa Ana, California

COMPANY SIZE

51-200 Employees

Client Ratings

As listed on Clutch.co

5.0

OVERALL

out of 5.0

5.0

QUALITY

Service & Deliverables

5.0

SCHEDULE

On time / deadlines

5.0

COST

Value / budget

5.0

WILLING TO REFER

NPS

Key Highlights

Nonprofit IT Support

Nonprofit IT services for a social services organization

Cloud & Virtual Infrastructure

A cloud Exchange server and a virtual environment

Weekend Cloud Setup

A cloud hybrid environment set up over a weekend

Documentation

Documentation the client calls on point

Dedicated Representatives

Two dedicated CAL IT Group representatives, Joe and Kevin

A Long-Term Partnership

A partnership running since January 2016

Inside the Engagement

Background

The Priority Center is a nonprofit social services organization in Santa Ana, California, with 51 to 200 employees. Victor Ramirez, its IT Manager, submitted the review.

The organization chose CAL IT Group for its knowledge and expertise. The engagement began in January 2016 and is ongoing.

The Challenge

The Priority Center hired CAL IT Group for a cloud Exchange server and a virtual environment.

The Solution

Two dedicated CAL IT Group representatives, Joe and Kevin, worked with the organization. The team set up the cloud hybrid environment over a weekend through its system and network engineering work, then finished the virtual environment.

Results & Feedback

The client calls the work excellent and says the documentation was on point. It also describes the workflow and communication between the two teams as outstanding. What impressed the client most was CAL IT Group’s knowledge.

Asked about areas for improvement, the client said there were none.

★★★★★

“We are impressed with their knowledge.”

Victor Ramirez, IT Manager, The Priority Center


Source: Verified client review of CAL IT Group by Victor Ramirez, IT Manager, The Priority Center, published on Clutch on January 30, 2023. The review was submitted online by the client. Page content is summarized from the review. The testimonial is quoted exactly.
Read the original review on Clutch.

Get Proactive IT Support From CAL IT Group

Talk with our veteran-owned team about responsive managed IT and cybersecurity for businesses across Orange County, Los Angeles, the Inland Empire, and San Diego.