SPORTS
Clutch Rating 5.0 / 5
Clutch Rating 5.0 / 5
Managed IT Services for Golf Course Products Company
“They are very fast and communicative.”
Devyn Cabral, Operations Manager, Par West | Verified Clutch review, January 23, 2025
BUDGET
Less than $10,000
ENGAGEMENT DATES
Oct. 2024 – Ongoing
LOCATION
Huntington Beach, California
COMPANY SIZE
11-50 Employees
Client Ratings
As listed on Clutch.co
5.0
OVERALL
out of 5.0
5.0
QUALITY
Service & Deliverables
5.0
SCHEDULE
On time / deadlines
5.0
COST
Value / budget
5.0
WILLING TO REFER
NPS
Key Highlights
Branch Network Consolidation
Branch network consolidation, with new machinery and networking equipment installed at a new branch.
Organized Workstations
All workstations consolidated to one branch, then renamed and organized.
Cybersecurity & Monitoring
Cybersecurity and monitoring software installed and monitored.
Faster Than Expected
Delivered faster than the client anticipated.
Technical Expertise
Recognized for knowledgeable expertise in computer and networking systems.
Client Satisfaction
No areas for improvement identified by the client.
Inside the Engagement
Background
Par West sells and manufactures goods for golf courses, sports fields, and landscape professionals. The company is based in Huntington Beach, California, and has 11 to 50 employees. Devyn Cabral, its Operations Manager, submitted the review.
Par West found CAL IT Group through an online search. Its reasons for choosing CAL IT Group included high ratings, a nearby location, pricing that fit the budget, good value for cost, a strong culture fit, aligned company values, and a referral. The engagement began in October 2024 and is ongoing.
The Challenge
Par West hired CAL IT Group for managed IT services with three goals: organize its IT needs, get quicker service, and consolidate another branch into its IT network.
The Solution
CAL IT Group assigned a team of two to five employees. The scope covered installing new machinery and networking equipment at the new branch, consolidating all workstations to one branch, and renaming and organizing every workstation through its system and network engineering work.
The team also installs and monitors the right software for cybersecurity and system monitoring as part of its managed cybersecurity services. Communication takes place through in-person meetings, virtual meetings, and email or messaging apps.
Results & Feedback
According to Par West, CAL IT Group delivered faster than the company anticipated and has been fast and communicative throughout.
The client points to two outcomes as signs of success: extremely good communication and understanding of its needs, and knowledgeable expertise in computer and networking systems.
Par West describes the team as knowledgeable but also understanding and relatable. CAL IT Group recognizes that the client’s staff are not IT experts and explains things in the right way. It also understands Par West’s needs as a business, which the client considers most important. The client calls the team straightforward and clear, and engaged from the very first day.
Asked about areas for improvement, the client said there were none, noting that CAL IT Group has its systems and methods well established.
★★★★★
“They are very fast and communicative.”
Devyn Cabral, Operations Manager, Par West
Source: Verified client review of CAL IT Group by Devyn Cabral, Operations Manager, Par West, published on Clutch on January 23, 2025. The review was submitted online by the client. Page content is summarized from the review. The testimonial is quoted exactly.
Read the original review on Clutch.
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