“CAL IT Group makes us feel as though they are a part of our team.”
Eileen Hill, VP Finance, Pinnacle Petroleum Inc | Verified Clutch review, August 1, 2024
BUDGET
Confidential
ENGAGEMENT DATES
Nov. 2023 – Nov. 2025
LOCATION
Huntington Beach, California
COMPANY SIZE
11-50 Employees
As listed on Clutch.co
5.0
OVERALL
out of 5.0
5.0
QUALITY
Service & Deliverables
5.0
SCHEDULE
On time / deadlines
5.0
COST
Value / budget
5.0
WILLING TO REFER
NPS
Support tickets answered within minutes, including urgent weekend issues, according to the client.
Monthly cybersecurity training for employees.
Daily backup reports delivered to management.
Hardware quotes and purchase recommendations for computers, security software, and servers.
Microsoft 365 managed and a move to VoIP supported.
Timely onboarding of new employees, plus on-site support and update meetings.
Pinnacle Petroleum is a wholesale fuel distributor based in Huntington Beach, California, with 11 to 50 employees. Eileen Hill, its VP Finance, submitted the review.
Pinnacle Petroleum found CAL IT Group through an online search and chose the team for its high ratings and its location close to the business. The engagement ran from November 2023 to November 2025.
Pinnacle Petroleum hired CAL IT Group with three goals: manage and provide IT support, have its IT provider function as part of its team, and manage IT backups and cybersecurity.
CAL IT Group managed the company’s IT. The scope included:
Communication took place through in-person meetings, virtual meetings, and email or messaging apps.
Pinnacle Petroleum reported these outcomes from working with CAL IT Group:
The client describes CAL IT Group as transparent, extremely respectful, and accommodating to its specific needs. It singles out Joe, one of CAL IT Group’s owners. While on-site for other business, he quickly fixed a missing phone line at a desk, an issue that had needed fixing for years. The client adds that Joe does not give up on unusual issues and always comes back with a solution, and that CAL IT Group’s support staff are respectful to all of its employees.
Asked about areas for improvement, the client said there were none and that CAL IT Group should stay the way it is.
★★★★★
“CAL IT Group makes us feel as though they are a part of our team.”
Eileen Hill, VP Finance, Pinnacle Petroleum Inc
Source: Verified client review of CAL IT Group by Eileen Hill, VP Finance, Pinnacle Petroleum Inc, published on Clutch on August 1, 2024. The review was submitted online by the client. Clutch lists the engagement as running from November 2023 to November 2025. Page content is summarized from the review. The testimonial is quoted exactly.
Read the original review on Clutch.
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